Delivery

Hong Kong & Macau

Free Shipping Threshold

  • Hong Kong: Orders of HK$700 or above qualify for free SF Express shipping.

  • Macau: Orders of HK$800 or above qualify for free SF Express shipping.

  • Below Threshold: A shipping fee of HK35(HongKong)∗∗or∗∗HK48 (Macau) will apply.

Delivery Timeframe

  • In-Stock Items: Dispatched in 2-5 business days.

  • Pre-Order/Sale Period Items: Dispatched in 10-15 business days.

  • Order Confirmation: A shipping confirmation email with your SF Express tracking number will be sent once your order is dispatched.

Note:

  • Orders containing both in-stock and pre-order items will be shipped according to the pre-order item’s estimated dispatch date.

  • To receive items separately, please place separate orders.

Out-of-Stock Items
If an item in your order is temporarily unavailable, we will notify you via email and provide the following options:

  • Option 1: Change the color/style (subject to availability).

  • Option 2: Wait for the item to restock for consolidated shipping.

  • Option 3: Split the shipment (additional shipping fees will apply).

  • Option 4: Receive a store credit refund for the unavailable item.

  • If the refunded order no longer meets the free shipping threshold, shipping fees will be deducted before dispatch.

Additional Terms

  • Tracking Information: All shipping confirmation emails will include an SF Express tracking number for real-time updates.

  • Post-Dispatch Responsibility: Once SF Express has accepted the parcel, we will not conduct further follow-ups on delivery status.

  • Delivery Issues:

    • If delivery fails due to incorrect address/contact details, unavailability of recipient, customs duties, or additional fees, the customer is responsible for resolving the issue directly with SF Express.

    • Contact SF Express Hotline: +852 2730 0273 (Hong Kong/Macau).

Returns & Exchanges

  • We do not accept returns, exchanges, or cancellations.

  • Before placing an order, please review product details carefully. For inquiries about sizing, measurements, or product specifications, contact us at hello@100-percentlife.com.


The rest of the world

Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, flat-rate shipping HKD98.

Australia, Canada, New Zealand, United Kingdom, United States, flat-rate shipping HKD368.

feel free to email us regarding any international orders and we'll be happy to accommodate your requests. Additional delivery fees may apply.

Import taxes and duties
International orders may be subject to customs and taxes if they apply, and you are responsible for those fees in addition to shipping charges above.

 

香港及澳門

  • 滿HK$700(香港) /$800(澳門) 免順豐運費；
  • 未滿額 運費HK$35(香港) / HK$48 (澳門) 

 

    配送時間：

    • 有庫存商品：2-5個工作天出貨。
    • 預購商品/銷售期訂單：10-15個工作天出貨。
    • 發貨後會再次電郵通知，並附上快遞單號查看派件進度。
    • 如訂單內包含預購商品/延遲發貨商品，訂單將會按該商品預計發貨日期發貨，如需分開寄出，請分開下單。

     

      缺貨商品：

      • 如訂單內有商品臨時缺貨，我們會先電郵通知客人，詢問是否更改顏色/款式，客人亦可選擇等齊貨一併寄出，或運費到付分批發出，或選擇要求退回缺貨商品的款項，所有退款均以store credit 形式支付，供客人選購其他商品。
      • 如缺貨商品退款後原本訂單不符合免運優惠，會扣除運費後寄出。

       

      其他重要事項：
      所有發貨電郵均會顯示順豐單號供閣下查看派件進度。所有經順豐速運成功收件之訂單，本公司一概不會做後續跟進。

      如因收件地址、電話資訊有誤或連絡不到收件人等無法投遞，或被作廢件處理，或需要支付稅金，支付任何附加費用/更改費用，則由快遞公司自行向閣下收取及處理，如有需要，敬請自行聯繫順豐速運熱線+852 2730 0273跟進。

       

      重要提醒：

      所以商品均無法提供退換貨服務。下單選購前，請您務必詳細閱讀購物說明，如欲對本店商品有任何疑問或需特殊尺寸之測量， 歡迎電郵 hello@100-percentlife.com 聯絡我們查詢。