How do I choose the right size?

We recommend checking our Size Guide before ordering. Our pieces are designed with Asian body proportions in mind — if you are between sizes, we suggest sizing up for leggings and sizing down for bras and crop tops. Email us at hello@100-percentlife.com if you need further help.

What fabrics does 100%LIFE use?

Our core fabrics are made from 80% Nylon and 20% Spandex, offering HIIT-level compression, a curve-hugging fit, and a soft, comfortable feel.

Are your leggings squat-proof?

Yes! Our leggings are designed to be squat-proof and opaque. We recommend checking the individual product description for specific fabric details and coverage levels.

How should I care for my activewear?

Machine wash in cold water on a gentle cycle, avoid fabric softeners, and air dry instead of tumble drying to extend the life of your pieces.

How much is shipping in Hong Kong?

Orders of HKD 800 or above qualify for free SF Express shipping. Orders below HKD 800 incur a shipping fee of HKD 40.

How long does delivery take in Hong Kong?

We aim to dispatch orders within 2 to 7 business days. During sale periods, please allow an additional 5 to 10 business days. You will receive a shipping confirmation email with your SF Express tracking number once dispatched.

Do you ship internationally?

Yes! We ship worldwide. Flat-rate shipping to Japan, Malaysia, Singapore, South Korea, Taiwan, and Thailand is HKD 98. Shipping to Australia, Canada, New Zealand, the UK, and the USA is HKD 368.

Can I return my order?

Yes. Full-priced items can be returned within 14 days of receiving your order for store credit. We do not offer cash or credit card refunds — all refunds are issued as store credit to your 100%LIFE account.

Do you offer exchanges?

We currently do not offer direct exchanges. To get a different size or colour, please return your item for store credit and place a new order.

What items are not eligible for return?

The following items cannot be returned: sale or clearance items, items purchased with a promo code or store credit, items that have been worn or washed, underwear and intimate wear, accessories and gifts, and items received through contests or campaigns.

Does 100%LIFE have a physical store in Hong Kong?

100%LIFE is currently an online-only brand. You can shop at 100-percentlife.com and follow @100.percentlife on Instagram for the latest updates.

How can I contact 100%LIFE?

Email us at hello@100-percentlife.com or use our Contact Us page. We are available Monday to Friday, 10am to 6pm Hong Kong time.

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